Your training manual is generated from your actual office procedures, clinical protocols, and patient experience standards.
Front Desk Operations
Patient scheduling, insurance verification, check-in and check-out procedures, phone scripts, payment collection.
Clinical Protocols
Operatory setup, instrument processing, chairside assisting procedures, radiograph protocols — from your existing documentation.
Infection Control
Sterilization procedures, PPE requirements, waste disposal, exposure protocols. Built from your actual OSHA documentation.
Patient Experience
Greeting standards, comfort protocols, treatment plan presentations, follow-up procedures. How you want every patient to feel.
1
Upload Your Docs
Office procedures, protocols, OSHA docs, patient scripts — anything your team needs.
2
Preview Your Manual
Review your custom manual before you pay. Make sure it covers your practice.
3
Download & Train
Pay $99, download your branded Word doc, and get your team on the same page.
Will this cover OSHA compliance?
It includes infection control and safety procedures based on your uploaded documentation. We recommend your compliance officer review the final manual against current OSHA requirements.
Can I make separate manuals for front desk and clinical?
Yes. Each manual is a separate order. Describe "Front Desk Procedures" for one and "Clinical Assistant Manual" for the other.
Does it handle HIPAA training content?
If you upload your HIPAA policies, the manual will incorporate them. It does not replace formal HIPAA training requirements.
What about multi-doctor practices?
The manual works for any practice size. If individual doctors have different protocols, note that in your description and upload those specifics.
Can I get my manual in Spanish or another language?
Yes. Just specify the language in your description — "Front of house training manual in Spanish" — and the entire manual is generated in that language. Available in English, Spanish, French, Portuguese, Chinese, and 20+ other languages. Bilingual manuals are also available.